Privacy Statement

We are committed to protecting your privacy and handling personal data responsibly. This privacy statement explains how we collect, use, store and protect personal information, as well as your rights under applicable data protection laws.

This privacy statement was last updated on 31 March 2026.

In this privacy statement, we explain what we do with the data we obtain about you via https://ccm.co.uk. We recommend that you read this statement carefully. In our processing, we comply with the requirements of applicable privacy legislation. This means, among other things, that:

we clearly state the purposes for which we process personal data
we aim to limit our collection of personal data to only the personal data required for legitimate purposes
we request your consent where this is required
we take appropriate security measures to protect your personal data and require the same from parties that process personal data on our behalf
we respect your right to access, correct or delete your personal data, subject to applicable law

If you have any questions, or want to know exactly what data we keep about you, please contact us.

1. Purpose, data and retention period

We may collect or receive personal information for a number of purposes connected with our business operations, including the following:

1.1 Contact through phone, post, email and webforms

We may process personal data including your name, email address, telephone number, company details and any information you provide in your enquiry so that we can respond to you and deal with your request.

1.2 To support services or products that a customer wants to buy or has purchased

We may process personal data where necessary to provide information about our services, manage customer relationships, deliver our services and maintain business records.

We will only retain personal data for as long as necessary for the purpose for which it was collected, including to satisfy legal, regulatory, tax, accounting or reporting requirements.

2. Sharing with other parties

We engage carefully selected third-party service providers and data processors who may process personal data on our behalf in accordance with applicable data protection law. These providers support areas such as website functionality, forms, analytics, communications and marketing activity.

Our appointed processors may include:

Growthlabs Consultancy Ltd
Country: United Kingdom
Purpose: Website functionality, website management and website forms

Google
Purpose: Website analytics and related website services, where used

Prospect Global Ltd (trading as Sopro)
Registered company number: 09648733
Country: United Kingdom
Purpose: Outreach and marketing activities carried out on our behalf
Privacy policy: http://sopro.io
ICO registration: ZA346877
Data Protection Officer: dpo@sopro.io

We may update our use of third-party processors from time to time. A current list of relevant third-party processors is available upon request.

3. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

4. Disclosure practices

We may disclose personal information if we are required to do so by law or court order, in response to a lawful request by a public authority or law enforcement agency, or where otherwise permitted by law.

If our business or website is sold, merged or otherwise transferred, your personal data may be disclosed to our professional advisers and any prospective purchaser or successor in title.

Where required, we have data processing agreements in place with third parties who process personal data on our behalf.

5. Security

We are committed to the security of personal data. We take appropriate technical and organisational measures to limit abuse of, and unauthorised access to, personal data. This helps ensure that only those who need access to your data can access it, that access is protected, and that our security measures are regularly reviewed.

6. Third-party websites

This privacy statement does not apply to third-party websites linked from our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

7. Amendments to this privacy statement

We reserve the right to amend this privacy statement. We recommend that you check this privacy statement regularly so that you remain aware of any changes.

8. Accessing and modifying your data

If you have any questions or want to know which personal data we hold about you, please contact us using the details below.

You have the following rights, subject to applicable law:

the right to know why your personal data is needed, what happens to it and how long it will be retained
the right of access to the personal data we hold about you
the right to rectification of inaccurate or incomplete personal data
the right to request erasure of your personal data in certain circumstances
the right to withdraw consent where processing is based on consent
the right to data portability where applicable
the right to object to processing where applicable

To help us deal with your request, please clearly identify yourself.

9. Submitting a complaint

If you are not satisfied with the way we handle your personal data or any complaint relating to it, you have the right to submit a complaint to the Information Commissioner’s Office:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

10. Children

Our website is not intended to attract children, and we do not knowingly collect personal data from children without appropriate consent where required.